OwnerAlerts.com Logo

Privacy Policy

Last Updated: May 17, 2025

1. Introduction

Welcome to OwnerAlerts.com ("we," "our," or "us"). We are committed to protecting your privacy and the personal information that you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our property monitoring services for Miami-Dade County property owners.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Subscribe to our alert services
  • Fill out a contact form
  • Request customer support
  • Sign up for our newsletter

This information may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property information
  • Payment information

2.2 Property Information

To provide our property monitoring services, we collect information about your properties, including:

  • Property addresses
  • Property identification numbers
  • Property ownership records
  • Public records related to your properties

2.3 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage patterns and preferences
  • Referring URLs

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our property monitoring services
  • Process and complete transactions
  • Send you alerts and notifications about your properties
  • Respond to your inquiries and provide customer support
  • Send you technical notices, updates, and administrative messages
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our website

4. How We Share Your Information

We may share your personal information in the following situations:

4.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of company assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet.

7. Your Privacy Rights

7.1 Access, Update, or Delete

You have the right to access, update, or delete the personal information we have on you. You can do this by logging into your account settings or by contacting us directly.

7.2 Opt-Out

You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@owneralerts.com